RETURN AND REFUND POLICY
We offer a 90-day 100% money-back guarantee. To start your return, please reach out to our Customer Support Team at info@glucanelite.com. Please include your order number, the reason for return, and the quantity of items you want to send back. Once we receive this information from you, we will provide you with further instructions. For most returns, within 90 days of purchase, we provide a pre-paid shipping label and will fully refund your order upon receipt of the returned bottles. For any return inquiries outside of our 90-day policy, please contact our Customer Support Team for additional assistance.
*Returns are not available for those who are caught reselling our products, including but not limited to, in their own store, Amazon, Walmart or Ebay. This is a violation of our terms of service and negatively affects legitimate customers who rely on properly trained product specialists to answer any and all questions related to Glucan Elite and/or beta glucan in general.
*Money Back Guarantee money only offered by authorized distributors
EXCHANGE & REPLACEMENT POLICY
We replace any products if they are defective or damaged in any way. This includes broken lids, broken safety seals or busted capsules inside the bottle. If you need to request an exchange, please reach out to us at info@glucanelite.com or by phone at 657-333-2430 and we would be happy to assist you!